Operator Sports Naro Co., Ltd.
person in charge Representative Director Mitsusuke Minaro
Head office location 〒151-0053
1-15-3 Yoyogi, Shibuya-ku, Tokyo
telephone number Online store customer service phone number: 03-3320-0404
Reception hours: 10:00 to 17:30 (Saturdays, Sundays, and holidays are also accepted)
mail address ordersf@sports-naro.com
Selling price View by product
Necessary charges other than product price Shipping fee, cash on delivery fee, convenience store settlement fee
payment method ・Credit card payment: Charges will be made on the day the product is shipped.
・Bank transfer: Items will be shipped after confirmation of payment.
Delivery of goods Items that are in stock will be shipped within the following days after receiving your order.

<Single item order shipping>
Single item orders will be shipped the next day if ordered before 12:00 am. (In the case of multiple orders, multiple items will be ordered and shipped.)
<Multiple product order shipping>
Usually ships within 4 business days. (Excluding Saturdays, Sundays, holidays, year-end and New Year holidays, during the Obon period, and remote islands)

*Depending on the content of your order, it may take longer than that, but in that case we will contact you.

Orders for made-to-order products and products ordered by the manufacturer will be officially accepted as soon as inventory is confirmed. If the product is not available due to being out of stock, out of print, etc., we will cancel your order.
About returns Please contact us within 7 days (including Saturdays, Sundays, and holidays) from the date of arrival of the product.
Defective product/misdelivery: exchange for a non-defective product or refund the price. We will bear the return shipping fee.
Customer-initiated returns: Customer is responsible for return shipping charges.